Orders Report
The Orders Report shows revenue, order volumes and average order value over time. It is the quickest way for the merchant to see how the store is trading, and to link straight through to any order that needs attention.
What the Report Shows
Each row is a single order placed on the store.
Order Number - the number the store assigned to the order.
Order Reference - the reference used on the customer's confirmation and correspondence.
Store - the store the order was placed on. This is useful when the merchant runs more than one store.
Placed On - the date the order was placed.
Total (incl) - the value of the order including tax.
Customer - the customer who placed the order.
Address - the delivery or collection address captured at checkout.
Order Status - where the order sits in the fulfilment process.
Payment Status - whether payment has been received.
Shipping Status - whether the order has been dispatched or collected.
Items - the number of items on the order.
How to Access the Orders Report
Click on Reports in the left-hand menu
Click on Orders Report
Click on any order to open it in full
Exporting
Click Export to download the report as a spreadsheet.