Shopping Cart Report
The Shopping Cart Report shows the carts customers currently have open on the store, and which of those have been abandoned. It helps the merchant spot demand that has not converted into an order yet, and follow up on carts that have gone quiet.
What the Report Shows
Cart Ref - the reference for the cart.
Store - the store the cart was created on.
Created - when the customer first added something to the cart.
Last Activity - the last time the customer changed the cart. A long gap here is a good sign the cart has stalled.
Abandoned - whether the cart has been marked as abandoned.
Customer - the customer the cart belongs to.
Items - the number of items in the cart.
Value - the total value of the items in the cart.
How to Access the Shopping Cart Report
Click on Reports in the left-hand menu
Click on Shopping Cart Report
Exporting
Click Export to download the report as a spreadsheet.