> For the complete documentation index, see [llms.txt](https://support.storefront.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.storefront.co.za/features/sales/gift-vouchers.md).

# Gift Vouchers

Gift vouchers are digital vouchers customers buy and redeem as payment on your store. They work like a traditional gift certificate, but are issued and redeemed online.

This section is where you view every voucher that has been purchased and manage it.

### What You Can Do with a Voucher

From the voucher list, use the kebab menu against a voucher to:

* **Activate** a voucher so it can be used.
* **Deactivate** a voucher, which prevents it being redeemed without removing it.
* **Delete** a voucher.
* **Email** the voucher to the customer again, which is what you use when a customer says it never arrived.

### How to Manage a Gift Voucher

1. Click on Sales
2. Click on Gift Vouchers
3. Find the voucher you want to work with
4. Click the kebab menu against it and select the action you want

### Working with Several Vouchers at Once

Vouchers can be activated, deactivated or deleted in bulk, which saves working through them one at a time.

1. Select the vouchers you want using the checkboxes
2. Choose the bulk action you want to apply

### Creating Vouchers in Bulk

Where you need a batch of vouchers at once, for example for a corporate customer or a campaign, use the bulk create option rather than creating them individually.

### Exporting

Click Export to download the voucher list as a spreadsheet.

To see which vouchers have actually been redeemed and how much value is left on each, use the Voucher Usage Report.

{% hint style="warning" %}
Deleting a voucher cannot be undone. If a customer may still need it, deactivate it instead, which stops it being used but keeps the record.
{% endhint %}

Gift vouchers are created as a product type. See [Gift Voucher](/features/catalogue/products/gift-voucher.md) under Catalogue > Products.