> For the complete documentation index, see [llms.txt](https://support.storefront.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.storefront.co.za/release-notes/august-2026/need-to-add-store-to-customer-company-when-creating-them-in-the-backoffice.md).

# Need to add store to customer/company when creating them in the backoffice

When creating a new account in the backoffice, admins are now asked to select which store to assign it to, instead of the store going unset.

**This includes:**

* Prompts admins to select a store when creating an account
* Prevents accounts from being created with no store assigned

**How it benefits the Merchant**

Ensures every new customer or company account is correctly tied to a store, preventing data issues down the line.

**Potential FAQs**

Q: Is store selection required now?

A: Yes, admins are now asked to select a store when creating an account in the backoffice.

Q: What happens to accounts created before this change?

A: The description doesn't specify; check with your account manager for details on existing unset-store accounts.