Backoffice switch to broken subscription

Fixed an issue where switching to a subscription with a broken or misconfigured database could break the user's Auth0 profile; the system now validates the database before allowing the switch.

How it benefits the Merchant

Protects your account login integrity by preventing a switch to a misconfigured subscription from corrupting your user profile.

Potential FAQs

Q: Do I need to do anything to get this fix?

A: No — validation now happens automatically before a subscription switch.

Q: What happens if I try to switch to a broken subscription now?

A: The system validates the database first, so the switch that could break your profile is now prevented.