Book Third-Party Couriers from the Order Screen

Backoffice staff can now fulfil orders using third-party shipping providers directly from the order screen, including adding an address if needed, choosing a provider, comparing and confirming quotes, and generating a tracking number.

This includes:

• Add or edit a shipping address if needed

• Choose a third-party shipping provider

• Compare and confirm shipping quotes

• Generate a tracking number

How it benefits the Merchant

• Saves staff time by booking couriers without leaving the order screen

• Reduces manual courier work through built-in quote comparison

• Automatically generates a tracking number for each shipment

Potential FAQs

Q: Do I need to have a third-party shipping provider already connected? A: Check with your account manager for store-specific configuration details on connecting shipping providers.

Q: Is a tracking number generated automatically? A: Yes, a tracking number is generated as part of confirming the courier quote.