> For the complete documentation index, see [llms.txt](https://support.storefront.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.storefront.co.za/release-notes/enhancements/2026-enhancements/march-2026-enhancements/enhanced-logging-for-payment-failures.md).

# Enhanced Logging for Payment Failures

In some cases, payments could fail without clear visibility into the cause. Additional logging has been added to capture more detail whenever a payment failure occurs.

**How it benefits the Merchant**

* Makes it easier for support and technical teams to diagnose failed payments
* Reduces time to resolution when customers report payment problems
* Helps minimise lost revenue due to undetected or unexplained failures

**Potential FAQs**

Q: Do I need to enable this logging?\
A: No, enhanced logging is automatically enabled.

Q: How do I get help with a specific failed payment?\
A: Provide the order or payment reference to support. The improved logs will help them quickly identify what went wrong.