Enhanced Logging for Payment Failures
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In some cases, payments could fail without clear visibility into the cause. Additional logging has been added to capture more detail whenever a payment failure occurs.
How it benefits the Merchant
Makes it easier for support and technical teams to diagnose failed payments
Reduces time to resolution when customers report payment problems
Helps minimise lost revenue due to undetected or unexplained failures
Potential FAQs
Q: Do I need to enable this logging? A: No, enhanced logging is automatically enabled.
Q: How do I get help with a specific failed payment? A: Provide the order or payment reference to support. The improved logs will help them quickly identify what went wrong.
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