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External Account Number on PayGate References

PayGate payment references now include the customer's external account number when available (falling back to the document sequence number and store name), making audits easier to match to an account.

This includes:

  • Includes customer's external account number when available

  • Falls back to the document sequence number and store name when unavailable

How it benefits the Merchant

Makes it faster for merchants to match PayGate payments to the correct customer account

Helps during reconciliation and audits

Potential FAQs

Q: What shows in the payment reference if there's no external account number? A: It falls back to the document sequence number and store name.

Q: Do I need to configure anything for this to work? A: Check with your account manager for store-specific configuration details.

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