> For the complete documentation index, see [llms.txt](https://support.storefront.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.storefront.co.za/release-notes/january-2026/correct-store-information-in-account-approval-emails.md).

# Correct Store Information in Account Approval Emails

When a user was **approved from the backoffice on a different store**, the **approval email** sometimes contained **incorrect store information**.

The approval flows have been updated so that **account approval and registration approval** always use the **store ID linked to the account** when building the email.

**Benefits for you**

* Customers receive account approval emails with the **correct store details**.
* Less confusion and fewer support calls caused by mismatched store information.
* Safer to manage users across **multi‑store setups** from the backoffice.
* More professional and consistent communication with new customers.