Order Confirmation on Mark as Paid

Marking an order as paid in the back office now sends the customer their order confirmation email.

This includes:

• The order confirmation email is now sent when an order is marked as paid in the back office

How it benefits the Merchant

When you take payment outside the store, for example by EFT or cash, you record it by marking the order as paid. Previously that did not trigger the confirmation email, so the customer received nothing and often contacted you to ask whether their order had gone through. They are now confirmed automatically.

Potential FAQs

Q: Which email is sent?

A: The same order confirmation the customer would receive had they paid through the storefront. You control it under Store Settings > Notifications & Email > Customer emails.