# Promo Codes Promo codes are used to provide discounts or special offers to customers when they make a purchase. They are essentially a marketing tool that can be used to attract new customers, retain existing ones, and increase sales. Promo codes are typically distributed through various channels such as email newsletters, social media, or paid advertising campaigns. Customers can then enter the promo code cart to receive the advertised discount or special offer. ### How to Create a Promo Code 1. Click on Promotions > Promo Codes 2. Click on the Create Button 3. Select which store you wish to add the promo code to 4. Enter the code that the customers will use 5. Enter the promo code name 6. Select a valid from and to date 7. Choose Amount or Percentage from the drop-down and enter the Value 8. Fill in the rules associated with the Promo code. Remember that if you enter the value of Zero, it will mean the rule is Unlimited 9. Click on the Create Button to add a policy 10. When adding policies you can add allow and deny characteristics. Please always add the deny policies first if you need them 11. Click Okay and then click Create 12. Once the Code is ready, please make sure to change its status to active by clicking the kebab menu and selecting active {% embed url="" %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.storefront.co.za/features/promotions/promo-codes.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.