Fixed Shipping

Fixed shipping charges a flat rate for delivery, set by you rather than calculated by a courier. The rate applies regardless of the size, weight or destination of the order, which makes the cost predictable for customers and simple for you to administer.

Rates are defined in a shipping matrix, which lets you set a different charge for different cart values. That is how you charge less on a large order without giving delivery away entirely.

How to Add Fixed Shipping

1. Click on the store you would like to add fixed shipping to

2. Click on Shipping

3. Click Enable under Fixed Shipping

4. Click on Configuration

5. Enter the shipping matrix name and click Add

6. Choose the matrix type from the dropdown

7. Enter a cart value, then the shipping charge that applies at that value, and click Add

8. Repeat step 7 for each further band you need

9. Click the Create button

10. Add products to a cart on your storefront and confirm the correct rate is charged at each value

A common arrangement is a standard charge up to a certain cart value, then a reduced or zero charge above it, which encourages customers to add another item rather than pay for delivery.

Check your bands cover every cart value, including very small and very large orders. A gap in the matrix means an order can fall through without a rate.