> For the complete documentation index, see [llms.txt](https://support.storefront.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.storefront.co.za/features/stores/payments/eft.md).

# EFT

EFT is a manual payment method. The customer places the order and then transfers the money from their bank account, and you confirm the payment yourself once it arrives.

Because nothing is automated, you need to check your bank statement and mark the order as paid in the back office when the funds come through. The order is held for a set period before it expires.

### How to Add an EFT Payment Method

1. Click on the store you would like to add EFT to
2. Click on Payment Methods underneath Payments
3. Click the Enable button under EFT
4. Click the Configuration button that appears
5. Add your banking details in the form provided
6. Click Add Bank
7. Click Save
8. Place a test order on your storefront and confirm your banking details are shown to the customer

### Confirming an EFT Payment

When the money arrives in your account:

1. Go to Sales > Orders and open the order
2. Click Collect Payment
3. Click Mark as Paid

The order moves from Pending to Processing and can then be fulfilled. See [Order Payments](/features/sales/orders/order-payments.md).

{% hint style="warning" %}
Only mark an order as paid once you have confirmed the funds in your bank account. Marking it paid records the order as settled without any money moving through the store.
{% endhint %}

{% hint style="info" %}
Check your banking details carefully. A wrong account number means customers pay money to the wrong place, and recovering it is their problem and yours.
{% endhint %}

How long an unpaid order is held before expiring is set under Store Settings > Orders > Order settings.