Abandoned Cart

An abandoned cart is when a customer is adding products to their cart in the online store and then navigates away from the website without checking out. Abandoned carts occur quite often in the E-commerce Industry. The abandoned cart settings in the Back Office allow the merchant to turn on the website's functionality to send reminders to these customers. The merchant can choose how many notifications get sent and the time intervals.

How to Update the Abandoned Cart Settings

  1. Select the Store you want to update the abandoned cart on

  2. Click on Manage Store Settings underneath Settings

  3. Navigate to Check Out and click on Abandoned Cart

  4. Enable Abandoned Cart and then update the interval settings

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