> For the complete documentation index, see [llms.txt](https://support.storefront.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.storefront.co.za/features/sales.md).

# Sales

The Sales Section offers merchants the ability to manage Orders, Enquiries, Gift Vouchers and Customer Wallets.

#### Orders

This application manages all the orders that customers have placed on the e-commerce store. It allows the store to view and process orders, update order status and track shipments. It also helps in managing returns, cancellations and refunds.

#### Enquiries

This application lists the enquiries customers have submitted through the store, so the merchant can review each one and follow it up.

#### Gift Vouchers

This application allows customers to purchase and send gift vouchers to their friends and family. The e-commerce store can create different types of gift vouchers with varying values. Customers can redeem gift vouchers in the store to purchase products.

#### Wallets

This application allows customers to store and manage their digital wallet balance. Merchants can add funds to the customer's wallet using different payments using the Back Office. The e-commerce store can also offer incentives to customers by adding funds to their wallets after spending a pre-determined value.

Coupons are created and managed as a product type, under [Coupons](/features/catalogue/products/coupons.md) in Catalogue > Products.