# Order Fulfilments The Section is made for when fulfilment details will need to be made manually on an order. It allows the merchant to add and send details of any deliveries to the customer. Please note that orders cannot be fulfilled without payment being made. See Collect a Payment. 1. Create/Edit an order 2. Click on Fulfil Items 3. Select the Products that will be part of this fulfilment. (Note: You can have multiple fulfilments per order) 4. Select an option from the drop-down menu 5. Enter the tracking number supplied by the delivery company 6. Click Apply {% embed url="" %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.storefront.co.za/features/sales/orders/order-fulfilments.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.