> For the complete documentation index, see [llms.txt](https://support.storefront.co.za/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.storefront.co.za/features/stores/shipping/collection.md).

# Collection

Collection points let customers collect their online purchases rather than paying for delivery. This suits merchants with a physical store, and also works for drop points.

You can create several collection points, so customers choose whichever is most convenient for them.

### How to Add a Collection Point

1. Click on the store you would like to add collection to
2. Click on Shipping
3. Click Enable under Collections
4. Click on Configuration
5. Click on Create Collection Address
6. Enter the collection point's details and address
7. Click Add
8. Repeat steps 5 to 7 for each further collection point
9. Place a test order on your storefront and confirm your collection points are offered at checkout

### Collection Time Estimates

You can tell customers how long an order takes to be ready at a collection point. Setting a realistic estimate here saves your team fielding calls asking whether an order is ready yet.

### Removing a Collection Point

Collection points can be removed from the same configuration screen. You are asked to confirm, because removing a point takes it off your checkout immediately.

{% hint style="warning" %}
Collections cannot be offered without at least one collection address. If you enable collections and no addresses exist, customers will not see the option at checkout.
{% endhint %}

{% hint style="info" %}
A collection point can also be linked to a branch under Store Settings > Catalogue & Products > Warehouses, so the address and the stock location stay connected.
{% endhint %}